Problem Solving 101

  1. Problem Solving Kids Basics
    • problem solvers constantly try to pro-actively shape their environment
    • you can learn to think, make decisions, act and be proactive
    • it is a skill and habit
    • different types of people
      • miss sigh: easily gives up and is terrified of failing
      • mr critic: shoots down other ideas, but doesn’t actually get stuff done himself
      • miss dreamer: big dream no action
      • mr go getter: works effortlessly to get things done, but not in best way
      • problem solver: sets goals and gets things done efficiently
    • identify root cause and set specific goals
    • problem solvers grow quicker which as big impact in the long-term
    • problem solving
      • understand current situation
      • identify root cause
      • develop effective action plan
      • execute
      • modify as necessary
    • different people have different reasons for problems so need custom-made plan
    • logic-tree: learn to break issues or solutions into non-overlapping segments
  2. Rock Bands and Root Causes
    • understand the symptom, identify root cause, develop effective solutions
    • diagnose
      • list all potential causes
      • develop hypothesis for likely root cause
      • determine the analysis and info required to test hypothesis
      • analyze and identify the root cause
    • develop the solution
      • come up with a wide variety
      • prioritize actions
      • develop implementation plan
    • usually many potential reasons so use yes/no logic tree to identify different causes/groups
    • identify size of each bucket
    • understand point of data collection and analysis is to make better decisions
    • figure out how to collect info e.g. surveys / sample interviews?
    • analysis often at odds with original hypothesis
    • solutions
      • come up with as many as you can
      • evaluate feasibility later / can lead to creative solutions
    • prioritization
      • limited time and money
      • think about impact vs ease
      • prioritize high impact and easy implementation
      • any ways to change the equation? can you get help from others? different people have different strengths
  3. Fishy Goals and solid achievements
    • Set a clear goal
    • determine the gap between the goal and current situation
    • form a hypothesis about how to close the gap
      • list as many options and ideas as possible
      • use logic trees
      • expand vertically for new ways
      • expand right for more specificity
    • check the hypothesis and form new hypothesis if wrong
      • when you have a clear hypothesis, better able to collect info and conduct analysis efficiently
    • set clear, specific goals / what, when, under what conditions?
    • specific goals lead to specific plans
    • analyze and develop action plan
    • execution is most critical
    • write down everything you will do and when you plan to do it
  4. Soccer school pros and cons
    • problem solvers figure out how to make the best decisions
    • consider pros and cons
    • list all options, weight pros and cons, add weights, select most attractive
    • reconsider and evaluate assumptions and criteria
    • challenge your own thinking
    • figure out what actions you can take to make better decisions
    • find someone who can help you determine right criteria
    • find someone who can help you rate by criteria
    • by identifying something is a problem, more likely to come across solution
    • take control of your life and solve not only your problem but the worlds

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